The easiest way to avoid this problem is to set messages to private, so messages from unknown users won’t be received at all. Fortunately there are a few things PS4 owners can do prevent being hit with the message, plus how they can get the console back to working order if they do receive it:ġ. Sony has yet to comment on the bug, but it’s likely a system software update will soon be on the way to address the issue. As a result, this is being used as an exploit in multiplayer games, where players use a dummy account to send the message to opponents, in turn crashing their console and getting them kicked from the match. PS4 owners have gathered on Reddit to document the issue, noting that the console can crash just from receiving the message, even if it’s not opened. Just like previous examples of this bug, the problematic messages just need to contain certain characters to cause trouble.
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